FAQs Archive - Page 7 of 11 - Orchard Cleaning Services - Traverse City, MI

Q: Is Hiring A Cleaning Service Worth It?

Yes, hiring professional cleaners brings a lot more than convenience. You will also end up saving a lot of money on cleaning supplies. Your home will be cleaner because we use professional cleaning techniques and equipment. Even better, we rely on top-notch cleaning products. With all that free time on your hands, you can focus on other things besides cleaning your house.

Q: What Services Do You Include In A Regular House Cleaning?

Depending on your cleaning needs, we offer varying levels of services. The main differences are what areas need to be cleaned and how thorough you need the cleaning to be done. Go to our cleaning services page to learn more about our cleaning checklists so you can have an idea of what is included with each service. Are you interested in extra cleaning services not available in any of our cleaning checklists? You can always contact us before the cleaning day and we will accommodate your changes. If there are any additional services, you may be subject to a rate change.

Q: Should I Be Home When My House During The Cleaning Process?

No, you don’t have to be home as we clean your house. Actually, most of our clients are not around when we clean their homes. However, we will make sure that your home is clean and welcoming when you come back. Make sure you provide instructions on how to access your home. Also, you need to let us know if there are any special circumstances that we should know before we start cleaning your home. For instance, do you have unsecured pets? Do you have areas that you don’t want us to enter? If you happen to be home during the cleaning process, make sure you provide our cleaners with full access to the areas that need to be cleaned without any interruptions. If you work from home, our cleaning experts can start by cleaning your home office to minimize overall disruption to your workday.

Q: How Will I Pay For Cleaning Services?

You can pay for the service once we are done cleaning your house. We accept payment in cash, checks and major credit cards.

Q: What’s The Total Cost Of Getting My House Cleaned?

The overall cost of cleaning your home depends on the level of service we offer and the size of your house. Our services include: • Top to bottom cleans – deep cleaning • General maintenance cleaning – perfect for recurring cleaning services • Add-on services – depending on other cleaning services you might need. Call us now and get a quote depending on your cleaning needs.

Q: How Long Has Orchard Cleaning Services Been Operating?

We have been in business since 2012.

Q: What should I do with my pets when you come to clean?

If you have pets, we can work around them. Make sure to secure any pet that may pose a danger to our cleaning personnel or pets that may interrupt or interfere with our cleaning.

Q: What happens if something is broken or stolen?

All our cleaning staff have undergone a comprehensive screening and vetting. When they are on site, they take care to safeguard any fragile objects, and won't attempt to open any rooms, closets, cabinets, and drawers without your say so. Still, accidents occur, hence if you've got irreplaceable or delicate items, consider putting them in a secluded area or just tell us which places you don't want us to touch. Furthermore, secure any weapons, cash or jewelry you may have.

Q: How often should I have my home cleaned?

How often you should enlist a cleaning service is contingent on how clean your household in a given month or week. A household with two people and no pets may need to get cleaned once per month while a household with 4 inhabitants and no furry friends may be better suited for a weekly cleaning service.

Q: Do you tip house cleaners?

You're not mandated to give any tips but our cleaning technicians will very much appreciate the gesture. You can just give them cash or include the money to your charge. But if you're not willing to tip the technicians, don't fret about it - they won't do substandard work just because of the tip. You can rely on your professional cleaner to always deliver top-tier work. Conventionally, leaving a small gratuity amount after every cleaning goes a long way and will always be valued. Range between $10 -$20.