Who We Are

Orchard Cleaning Services LLC (“we,” “us,” or “our”) provides residential and commercial cleaning services in Traverse City, Michigan and surrounding areas. Our website address is https://orchardcleaningservices.com, and our office is located at 531 E Eighth St, Traverse City, Michigan 49686.

Information We Collect

When you request a quote, book a cleaning, contact us, or leave a comment or review, we may collect your name, email address, phone number, home or business address, and details about the services you request. If you book online, appointments are processed through our scheduling provider (Jobber). If you make a payment, card details are processed securely by our payment processors; we never store your full card number on our servers.

Like most websites, we also collect limited technical information automatically, such as browser type, device information, and pages visited, through cookies and analytics tools. You can disable cookies in your browser settings at any time.

How We Use Your Information

We use your information to provide and schedule cleaning services, respond to inquiries and quote requests, process payments, send appointment reminders and service updates, and improve our website and services. With your consent, we may also send occasional promotional messages; you can opt out at any time.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate our business — such as scheduling software, payment processors, and analytics providers — and only as needed to deliver our services, or when required by law.

How Long We Keep Your Information

We retain customer records for as long as needed to provide services and meet legal and accounting requirements. If you leave a comment on our site, the comment and its metadata are retained indefinitely so follow-up comments can be recognized.

Your Rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (except data we must keep for administrative, legal, or security purposes). To make a request, contact us using the information below.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us at (231) 943-1489 or through the contact form on our website.

Last updated: July 22, 2026