FAQs Archive - Page 8 of 11 - Orchard Cleaning Services - Traverse City, MI

Q: Do house cleaners use their own supplies?

We carry our supplies on every job we undertake. We use top-tier no-toxic cleaning product, which include Speed Cleaning Products and Young Living Thieves Cleaner.

Q: Is it worth it to hire a cleaning service?

Definitely! Enlisting the services of a professional cleaner is way convenient than you may think. With pro cleaning service, you can be assured of saving cash on supplies and equipment. You'll be guaranteed of a cleaner and healthier home thanks to the latest equipment, techniques and products we have at our disposal. Imagine what you can accomplish with the extra time when there are no chores on your schedule.

Q: What is included in a regular house cleaning?

We deliver a wide selection of professional cleaning services based on your specific needs. The key difference comes in what is going to be cleaned and how comprehensive the cleaning process will be. Make sure to review our Cleaning Services landing page for our exact cleaning checklist so you can be conversant with what every service entails. If you've got any cleaning needs not in our list, be sure to get in touch with one of our representatives before the cleaning and we will try our best to include what you want. Note that the rate will alter depending on the items you've added.

Q: Do I need to be home when you clean?

It's not a must for you to be present during the cleaning process. As a matter of fact, most of our customer base are usually out when our technicians come, but we make a point of making sure that they return to a welcoming abode. You'll only instruct us on how we'll gain entry to your premises, and let us know whether there are certain things that our personnel should be aware of, like pets or rooms you don't wish us to go. If you're planning on being home, please ensure that you've given our personnel complete access to the places they are going to clean and won't be interrupted. If your work is home-based, our personnel can start cleaning your office space first to reduce any interruption to your work schedule.

Q: How do I pay for the cleaning services?

You'll only pay after we've finished finished cleaning. There are no hidden fees and we take cash, checks and all Premier credit cards.

Q: How much does it cost to get your house cleaned?

The average price for cleaning your household depends on the home's size and the type of service to be administered. We offer a comprehensive cleaning service (deep clean), General Maintenance Cleans (ideal for repeated cleaning services) and a range of other additional cleaning services. Reach out to us TODAY to get an estimate depending on your specific house cleaning requirements..

Q: How long has Orchard Cleaning Services been operating?

Orchard Cleaning Services was established in 2012.

Q: What to do about my pets when the house is being cleaned?

Our team adores pets. We will happily work around your pets, however, if they are a threat to our technicians or may prevent/hamper them from cleaning, then you should secure them.

Q: What if an item in my home is stolen or broken?

We take the time to screen and vet every single one of our cleaning technicians before we hire them. Our technicians are very careful while cleaning and they would take care when cleaning fragile items. They also won't enter any rooms where permission was not given to enter and they won't open closets, drawers or cabinets. With that said, accidents can always happen. Therefore, you should always move and secure any items that are delicate and valuable to you in a locked space and let us know that space is off limits. Additionally, you should always personally secure your weapons, jewelry and cash.

Q: At what frequency should I get my home cleaned?

The frequency in which you should have your home cleaned should be based on how dirty your home gets in a month or even in a week. If you have a house that only has two people living in it and you don't have any pets, then you may be just fine with getting your home cleaned once per month. On the other hand, if your home has 4 people as well as a couple of pets, then a weekly cleaning service is advised.