Is Your Cleaning Service Actually Pet-Friendly?

Most companies call themselves “pet-friendly” because they use non-toxic sprays. While that is important, we know that being pet-friendly is about behavior and logistics, not just chemistry. Here is how we manage a home with furry family members.

1. Door & Gate Discipline

The biggest fear for any pet owner is a door left ajar. Our team follows a strict “Entry/Exit Lock” protocol. We check the location of your pets before opening any exterior door, and we never leave a door propped open while bringing in equipment

2. Your Pet’s Safety & Comfort

Our cleaning technicians are huge animal lovers and enjoy the company of your furry friends! However, the loud noise of vacuums and the presence of new people can be stressful for even the calmest pets. To ensure a safe and efficient cleaning:

  • For Sensitive or Anxious Pets: We kindly ask that you place them in a comfortable crate or a designated room with the door closed before we arrive.

  • For Protective or Aggressive Pets: For the safety of our techs and your pet, these animals must be secured in a crate or a separate room for the duration of the service.

  • The Benefit: This allows our team to focus 100% on the deep cleaning and disinfection of your home without the risk of a pet slipping out an open door or becoming distressed by the equipment.

3. Identifying “Pet Hot Zones”

We pay extra attention to the areas where pets spend the most time—not just for fur, but for dander and odors. This includes baseboards near beds, “nose prints” on glass doors, and area rugs.

Pet Owner FAQs

Do I need to crate my dog while you clean?

  • Answer: We love your pets and their company! However, if your pet is sensitive to loud noises or prone to aggression, we do ask that they be secured in a crate or a separate room with the door closed. This keeps your pets calm and our technicians safe while we work.

What happens if my pet is an “escape artist”?

  • Answer: Please let us know! We mark “Escape Artist” on your client profile. This alerts our team to use extra caution with exterior doors and ensures we never leave a gate unlatched.