Did you hear about the Airbnb guest who threw a wild house party that caused $18,000 worth of damages? There were cigarette butts put out on walls, and the house reeked of marijuana and bodily fluids. Imagine cleaning that mess!

Renting your house has its own share of risks. Whether it’s vacation rentals or long-term ones, tenants can leave your home messy. Top-quality rental house cleaning services can make your life easier.

If you are picking house cleaning services, you have come to the right place. Keep on reading to learn some essential tips on finding the right rental house cleaning services.  

1. Understand Your Needs

The first thing you need to do is understand your needs. Take a quick inventory of your home or vacation rental and understand what you are looking for. Different companies offer different house cleaning services, and you need to know what you are looking for so you can find someone that matches your needs.

The topics you can consider when determining your needs are:

  • The size of your home
  • Your budget
  • Your preference for eco-friendly cleaning products
  • How often you would like your home cleaned

Getting a better understanding of these areas and your needs can help you when you reach out to a rental house cleaning service. You can assess the different companies and their services based on your own needs.

2. Look at More Than One Company

When choosing a maid service, you want to make sure that you look at more than one company. Start by talking to friends and family and seeing what companies they use. Understand what issues they are having with their maid service.

But, don’t limit yourself to word of mouth. You want to go online and find companies that service your area. Looking at more than one company allows you to see all your options. In this way, you can decide what works best for you.

3. Make Sure They Are Licensed and Insured

A simple question to ask at the beginning of every meeting is whether the companies are licensed and insured. Insurance is important for any house cleaning service because it protects the company and you from any damages that can occur during the cleaning.

For example, the maid cleaning services can accidentally damage your property while cleaning. The cleaning company would be responsible for compensation. If the company is insured, there should not be any problem with getting compensation for the damages.

Also, your cleaning company should have workers’ compensation insurance, which is a requirement in the US. Without worker’s compensation insurance, you could be sued if an employee gets injured while working on your property.

4. Confirm Price and Scope of Services

Make sure you confirm the price and the scope of services. There should not be any hidden costs or added costs that you are not aware of. You should not have any unexpected surprises when you receive your bill.

In most cases, cleaning companies charge based on the number of people cleaning your home and how long they take. There should not be any extra charges for cleaning products, driving to your location, parking, or other expenses. You should be aware of exactly how many people are coming to your place to clean.

Also, make sure you understand whether there are a minimum number of hours that you will be charged for even if they finish cleaning earlier. For example, you could be charged for a minimum of 4 hours, even if the work takes 3 hours to complete.

5. Ask How Employees Are Hired and Retained

The most important element of a house cleaning service is its employees. Having good employees makes all the difference in how clean your home is. This is why you need to ask questions about how they hire employees, and more importantly, how they retain those employees.

In most cases, companies do a background check, so knowing that will give you peace of mind. You also want to ask about bonuses and benefits because well-compensated employees are loyal. Reduced turnover means that you will have people you like cleaning your home without new employees needing training every other week.

6. Check Out References

Get a feel for the reputation of the company. You can check out references including clients with homes or properties that are similar in size and location to yours. You should check for online reviews that can tell a lot about a company. 

It’s hard to know anything about a company without reading other people’s reviews about them. See what people like about the company and what issues they run into. When you understand the problems, you can discuss them with the company and find solutions that work for you.

7. Ask About Guarantees

Finally, you want to ask about guarantees. If you are not satisfied with their work, what can they offer you? Will they come back and clean the property again for free?

Knowing this will help you rest assured that you are getting the best service. If there is something you are not happy with, the house cleaning service should take responsibility and make things right.

If guests are not happy with the level of cleanliness of your vacation rental, it can affect your profits. You want to make sure that your rental house cleaning service understands that and takes it seriously.

Request a Free Quote for Rental House Cleaning Services

With these tips, you can find the right rental house cleaning services that will make your life easier. After looking at a few different companies, you need to get a feel for the reputation of the company. Most importantly, you want to make sure that you confirm the price and scope of services so there are no surprises.

Contact us today to request a free quote. We offer residential, commercial, and vacation rental cleaning services in Grand Traverse County and Leelanau County. With more than 7 years of experience, we offer friendly and professional house cleaning with a focus on eco-friendly cleaning products that are safe for your family.